Summary:

«Payers have a real opportunity to play a meaningful role in the future of healthcare as an advocate for patients.»

«The coronavirus pandemic has proved to be a watershed moment for how healthcare organizations interact and communicate with American consumers. For health plans, the past year signaled a real challenge to traditional approaches to member engagement. It necessitated an aggressive modernization of their health management efforts to be well suited to an increasingly digital and virtual environment.»

Article written by Health Payer Intelligence

22|02|2021

Source:

Health Payer Intelligence

https://healthpayerintelligence.com/news/adopting-a-member-centered-approach-to-digital-health-management